Privacy Policy

This Privacy Policy (the “Policy”) governs the manner in which the Platform collects, uses, maintains and discloses information of its users. The Policy also describes the practices that We apply to such user information, user’s privacy rights and choices regarding their information. To clarify, this Policy applies to all users of the Platform (referred to as “Learners”, “You”, “Your”).

By accessing and using the Platform, providing Your Personal Information, or by otherwise signalling Your agreement when the option is presented to You, You consent to the collection, use, and disclosure of information described in this Policy and Terms of Use and we disclaim all the liabilities arising therefrom. If You do not agree with any provisions of this Policy and/or the Terms of Use, You should not access or use the Platform or engage in communications with us and are required to leave the Platform immediately. If any information You have provided or uploaded on the Platform violates the terms of this Policy or Terms of Use, we may be required to delete such information upon informing You of the same and revoke Your access if required without incurring any liability to You. Capitalized terms used but not defined in this Privacy Policy can be found in our Terms of Use. Please read this Policy carefully prior to accessing our Platform and using any of the services or products offered therein. If you have any questions, please contact us at the contact information provided below.

PERSONAL INFORMATION

“Personal Information” shall mean the information which identifies a Learner i.e., first and last name, identification number, email address, age, gender, location, photograph and/or phone number provided at the time of registration or any time thereafter on the Platform.

“Sensitive Personal Information” shall include (i) passwords and financial data (except the truncated last four digits of credit/debit card), (ii) health data, (iii) official identifier (such as biometric data, aadhar number, social security number, driver’s license, passport, etc.,), (iv) information about sexual life, sexual identifier, race, ethnicity, political or religious belief or affiliation, (v) account details and passwords, or (vi) other data/information categorized as ‘sensitive personal data’ or ‘special categories of data’ under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, General Data Protection Regulation (GDPR) and / or the California Consumer Privacy Act (CCPA) (“Data Protection Laws”) and in context of this Policy or other equivalent / similar legislations.

Usage of the term ‘Personal Information’ shall include ‘Sensitive Personal Information’ as may be applicable to the context of its usage.

INFORMATION WE COLLECT:

We may collect both personal and non-personal identifiable information from You in a variety of ways, including, but not limited to, when You visit our Platform, register on the Platform, and in connection with other activities, services, features or resources we make available on our Platform. However, please note that-

• We do not ask You for Personal Information unless we truly need it; like when You are registering for any Content on the Platform.
• We do not share Your Personal Information with anyone except to comply with the applicable laws, develop our products and services, or protect our rights.
• We do not store Personal Information on our servers unless required for the ongoing operation of our Platform.

Personal Identifiable Information:

We may collect personal-identifiable information such as Your name and email address to enable Your access to the Platform and services/products offered therein. We will collect personal-identifiable information from You only if such information is voluntarily submitted by You to us. You can always refuse to provide such personal identification information; however, it may prevent You from accessing services or products provided on the Platform or from engaging in certain activities on the Platform.

Non-Personal Identifiable Information:

When You interact with our Platform, we may collect non-personal-identifiable information such as the browser name, language preference, referring site, and the date and time of each user request, operating system and the Internet service providers utilized and other similar information.

Cookies:

To enhance User experience, our Platform may use 'cookies'. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns for record-keeping purposes. You may choose to set Your web browser to refuse cookies, or to notify You when cookies are being sent; however, please note that in doing so, some parts of the Platform may not function properly.

HOW WE USE and SHARE THE INFORMATION COLLECTED

We may collect and use Your Personal Information for the following purposes:

• To provide access to our Platform and/or the services/products offered therein.
• To improve our Platform and maintain safety.
• To communicate with You or market our services/products.

We do not use Personal Information for making any automated decisions affecting or creating profiles other than what is described in this Policy.

We do not sell, trade, or otherwise exploit Your personal-identifiable information to others. Limited to the purposes stated hereinabove, we may share generic aggregated demographic information not linked to any personal-identifiable information regarding visitors and Users with our business partners and trusted affiliates.

YOUR CHOICES:

• Limit the information You provide.
• Limit the communications You receive from us.
• Reject Cookies and other similar technologies.

YOUR RIGHTS:

In general, all Learners have the rights specified herein this section. However, depending on where you are situated, you may have certain specific rights in respect of your Personal Information accorded by the laws of the country you are situated in.

PROTECTION OF YOUR INFORMATION:

We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of Personal Information or such other data on the Platform. Our disclosure of any such information is limited to –

• our employees, contractors and affiliated organizations (if any) that (i) need to know that information in order to process it on our behalf or to provide services available on our Platform, and (ii) that have agreed not to disclose it to others.

THIRD PARTY WEBSITES

You may find links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. The content or links that appear on these sites are not controlled by us in any manner and we are not responsible for the practices employed by such websites. Further, these websites/links thereto, including their content, may be constantly changing and the may have their own terms of use and privacy policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that terms and policies published on such websites.

CROSS-BORDER DATA TRANSFER

Your information including any Personal Information is stored, processed, and transferred in and to the Amazon Web Service (AWS) servers and databases located in India. We may also store, process, and transfer information in and to servers in other countries depending on the location of our affiliates and service providers.

DURATION FOR WHICH YOUR INFORMATION IS STORED

We will retain Your information for as long as it is required for us to retain for the purposes stated hereinabove, including for the purpose of complying with legal obligation or business compliances.

MODIFICATION TO PRIVACY POLICY

We may modify, revise, or change our Policy from time to time; when we do, we will revise the ‘updated date’ at the beginning of this page. We encourage You to check our Platform frequently to see the recent changes. Unless stated otherwise, our current Policy applies to all information that we have about You.

GRIEVANCES

If you have any questions about this Policy, wish to exercise your rights, concerns about privacy, or grievances, please write to us with a thorough description via email to [email protected].

COUNTRY SPECIFIC ADDITIONAL RIGHTS

TERMS APPLICABLE IF YOU ARE AN INDIAN RESIDENT

Your Rights:

• Right to Confirmation and Access
• Right to Correction
• Right to Data Portability
• Right to be Forgotten
• Right to Erasure

TERMS APPLICABLE IF YOU ARE A RESIDENT OF UNITED KINGDOM (UK), A EUROPEAN UNION (EU) COUNTRY, OR EUROPEAN ECONOMIC AREA (EEA)

Your Rights:

• Right to access Your Personal Information
• Right to Rectification
• Right to Erasure
• Right to object to Processing
• Right to restrict Processing
• Right to Data Portability
• Right to make a complaint to a government supervisory authority
• Right to not be subject to automated decision-making, including profiling

TERMS APPLICABLE IF YOU ARE A CALIFORNIA STATE RESIDENT

CCPA NOTICE AT COLLECTION

Identifiers:

• Name
• Email Address
• Mobile Number
• Username
• Unique Personal Identifier
• Internet Protocol (IP) address

Characteristics of Personal Information:

• Name
• Email Address
• Username
• Unique Personal Identifier
• Gender

Internet or other electronic network activity information:

• Cookies
• Date and Time of Visit
• Location
• Internet Protocol (IP) address
• Domain Server
• Browser Type
• Access Time
• Pages Visited

Geolocation data:

• IP address

Audio, electronic, visual or similar information:

• Profile picture or other audio or visual information uploaded as content

Inferences:

• Likelihood of retention or attrition

CCPA DATA PRACTICES DURING THE LAST 12 MONTHS

Personal Information collected:

• Identifiers
• Characteristics of Personal Information
• Internet or other electronic network activity information
• Geolocation data
• Commercial information
• Audio, electronic, visual, thermal, olfactory, or similar information
• Inferences

Categories of sources:

• Users
• Payment processors

Business and commercial purposes for collecting:

• Platform operation
• Service provision
• Terms and Conditions compliance
• Privacy and security maintenance
• Relationship management
• Communication
• Platform usage analysis
• Experience enhancement
• Visit tracking
• Personalized experience provision
• Usage analytics

Personal Information sold:

• Not applicable

Personal Information disclosed for a business purpose:

• Identifiers
• Characteristics of Personal Information
• Internet or other electronic network activity information
• Geolocation data
• Commercial information
• Audio, electronic, visual, thermal, olfactory, or similar information
• Inferences

CONSUMER RIGHTS AND REQUESTS UNDER THE CCPA

Request to Know:

• Specific pieces of Personal Information
• Categories of Personal Information
• Categories of sources
• Categories of Personal Information sold
• Categories of Personal Information disclosed for a business purpose
• Business or commercial purpose for collecting, disclosing, or selling Personal Information
• Categories of third parties with whom Personal Information is shared

Request to Delete:

• Erasure/deletion of certain Personal Information

Submission of Requests:

• Email to [email protected]
• Mail to address provided in Terms of Use or Platform page

Verification Process:

• Identity verification
• Authorized agent requirements

Excessive Requests:

• Fee or refusal for excessive or manifestly unfounded requests

CCPA Non-Discrimination:

• Non-discrimination for exercising CCPA rights