Refund Policy
At Udancoach, we strive to ensure your satisfaction with every course purchase.
If you are not entirely satisfied with your purchase, we're here to help.
Eligibility for Refund:
- You are eligible for a refund within 14 days of the date of purchase.
-
To be eligible for a refund, you must have purchased the course directly
through the Udancoach website.
How to Request a Refund:
-
To request a refund, please contact our customer support team at
[email protected] within the
14-day refund period.
-
In your refund request, please provide your order details and a brief
explanation of why you are requesting a refund.
Refund Process:
-
Once your refund request is received and approved, we will initiate a refund
to your original method of payment.
- Refunds will be processed within 7 business days after approval.
Refund Exceptions:
-
Refunds will not be issued for courses that have been completed or accessed
beyond 80%, as determined by Udancoach.
-
Refunds will not be provided for courses purchased through third-party
platforms or resellers.
Questions or Assistance:
If you have any questions or need assistance with your refund request, please
don't hesitate to contact our customer support team.
Policy Updates:
Udancoach reserves the right to update or modify this refund policy at any time
without prior notice. Any changes to the policy will be effective immediately
upon posting on our website.
By purchasing a course from Udancoach, you acknowledge that you have read,
understood, and agree to abide by this refund policy.